Customer reviews

5.0 stars from 76 verified customers

Every review below comes from a customer who ordered a test through ClearGuard Environmental — same-day sampling at the address, accredited lab results the same day or the next. We collect and test material. ClearGuard does not sell removal work, keeping the finding independent.

5.0/5

76 verified reviews

A+BBB
rated

100% five star

Every published review is a 5-star rating, written after the lab report was delivered.

BBB A+ rated

A+ rating only. ClearGuard does not claim BBB accreditation.

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All 76 reviews

  • DMDavid M.
    5 out of 5 stars

    Kitchen remodel never lost a day

    Inspector was here the same afternoon, pulled three samples and the lab report landed in my inbox before the crew showed up the next morning.

    Verified customer · Phoenix ·

  • MRMarisol R.
    5 out of 5 stars

    Straight answer on our popcorn ceiling

    1969 ceiling texture and no idea what was in it. The report was plain English with a photo of every sample point, and the $50 came off without me asking twice.

    Verified customer · Houston ·

  • KTKevin T.
    5 out of 5 stars

    Fast and professional

    Booked at nine, sampled by one. They sealed every spot they touched and vacuumed the area before leaving.

    Verified customer · Scottsdale ·

  • APAngela P.
    5 out of 5 stars

    Insurance wanted documentation

    Our carrier asked for lab documentation after a water loss. The chain-of-custody paperwork was exactly what the adjuster needed.

    Verified customer · Sacramento ·

  • BLBrandon L.
    5 out of 5 stars

    Good value, quick turnaround

    Two-minute phone quote with no runaround. Results back inside a day as promised. Only wish weekend slots were easier to grab.

    Verified customer · Tempe ·

  • PSPriya S.
    5 out of 5 stars

    Peace of mind before demo

    We were taking out a load-bearing wall in a 1976 house. Negative result and the written report kept the permit moving.

    Verified customer · Glendale ·

  • JAJorge A.
    5 out of 5 stars

    Honest, zero upsell

    They never pitched me removal work. Just testing, results and a clear explanation of what the numbers actually meant.

    Verified customer · San Antonio ·

  • HWHannah W.
    5 out of 5 stars

    Patient with a nervous homeowner

    I was worried about my kids being in the house. The inspector walked me through containment and what was genuinely a risk.

    Verified customer · Henderson ·

  • MDMichael D.
    5 out of 5 stars

    Tile and mastic tested separately

    Both layers were sampled and reported on their own lines, which is what our flooring installer needed before pulling anything up.

    Verified customer · Tucson ·

  • SGSofia G.
    5 out of 5 stars

    Next-day results, exactly as quoted

    No rush-fee games. The number they said on the phone is what I paid, minus the coupon.

    Verified customer · Chandler ·

  • RHRyan H.
    5 out of 5 stars

    My go-to as a property manager

    I run fourteen units. They knocked out four inspections in a morning and sent one consolidated report package.

    Verified customer · Gilbert ·

  • DKDenise K.
    5 out of 5 stars

    Old siding question finally answered

    1954 cement board siding with years of patchwork. They sampled several areas so we knew which sections were clean.

    Verified customer · Peoria ·

  • AVAnthony V.
    5 out of 5 stars

    Discreet and quick

    Under an hour, no mess, and the report was easy to forward to the buyer's agent.

    Verified customer · Reno ·

  • RBRachel B.
    5 out of 5 stars

    Solid experience

    Text updates were genuinely useful. The report showed up a few hours ahead of schedule.

    Verified customer · Bellevue ·

  • CNCarlos N.
    5 out of 5 stars

    Post-fire assessment

    After a kitchen fire we needed to know what was in the debris before cleanup crews came in. Same-day visit.

    Verified customer · Beaverton ·

  • EFEmily F.
    5 out of 5 stars

    Explained the lab method

    The inspector explained PLM analysis and why a point count was not needed on our result. I actually understood the report.

    Verified customer · Tacoma ·

  • SOSteven O.
    5 out of 5 stars

    Saved us thousands

    A removal outfit told us our ceiling was obviously asbestos. Independent test came back negative. Huge relief.

    Verified customer · Las Vegas ·

  • LCLauren C.
    5 out of 5 stars

    Careful in a fully finished home

    Poly sheeting, wet sampling, HEPA cleanup. Not a speck of dust anywhere afterward.

    Verified customer · Surprise ·

  • TETomas E.
    5 out of 5 stars

    Duct wrap tested before the HVAC swap

    Our installer would not touch the attic without a report. One day later the job moved forward.

    Verified customer · Gresham ·

  • NJNina J.
    5 out of 5 stars

    Very responsive

    Somebody answered the phone at seven in the morning and had an inspector out by noon.

    Verified customer · Fort Worth ·

  • PRPeter R.
    5 out of 5 stars

    Pre-purchase testing

    Three suspect materials tested before closing on a 1965 house. The seller ended up paying for abatement.

    Verified customer · Everett ·

  • GMGloria M.
    5 out of 5 stars

    Bilingual and respectful

    They explained everything to my parents in Spanish and English. Very patient team.

    Verified customer · Rio Rancho ·

  • ASAaron S.
    5 out of 5 stars

    Reliable

    Easy scheduling, clean report formatting. We will use them again on the next unit turn.

    Verified customer · Hillsboro ·

  • JTJessica T.
    5 out of 5 stars

    Bathroom remodel cleared

    Old sheet vinyl and backer board both sampled. The report cited the exact layers so the tile crew knew what to do.

    Verified customer · Santa Fe ·

  • MBMarcus B.
    5 out of 5 stars

    Straight answers

    No scare tactics, no vague pricing. He told me what testing could and could not tell me before I paid a dime.

    Verified customer · Salem ·

  • YDYvette D.
    5 out of 5 stars

    Worth every dollar

    Two samples, next-day results, coupon applied. Our insurance claim went through without an argument.

    Verified customer · Kirkland ·

  • DKDaniel K.
    5 out of 5 stars

    Drove out to us quickly

    We are on the far north edge of the metro and they still made a same-day window happen.

    Verified customer · Renton ·

  • CLChristina L.
    5 out of 5 stars

    Great with tenants

    They coordinated directly with our tenant and kept the disruption to about forty minutes.

    Verified customer · Albuquerque ·

  • OPOwen P.
    5 out of 5 stars

    High-rise ceiling texture

    The HOA required documentation before any scraping. The report satisfied the board on the first pass.

    Verified customer · Olympia ·

  • BFBianca F.
    5 out of 5 stars

    Professional start to finish

    Badged, uniformed, and every sample was photographed and documented in the final PDF.

    Verified customer · Richmond ·

  • GWGrant W.
    5 out of 5 stars

    Pre-demo testing done right

    Full testing before a garage teardown. Our contractor said it was the most complete one he had seen all year.

    Verified customer · Spokane ·

  • AQAdriana Q.
    5 out of 5 stars

    Kind and calm

    I have asthma and was anxious about it. They explained the difference between intact and friable material clearly.

    Verified customer · Lake Oswego ·

  • THTrevor H.
    5 out of 5 stars

    Efficient

    On time, tidy, report overnight. Easy transaction from start to finish.

    Verified customer · Bend ·

  • MZMonica Z.
    5 out of 5 stars

    Attic insulation checked

    Vermiculite concern in a 1970s attic. They sampled it safely and gave us a clear next step.

    Verified customer · Vancouver ·

  • LCLouis C.
    5 out of 5 stars

    Whole-house remodel

    Layered stucco patch on the exterior. They mapped each sample location right onto our floor plan.

    Verified customer · Reno ·

  • FNFarah N.
    5 out of 5 stars

    Same-day booking actually held

    Called at eight, sampled at eleven, report the next morning. Exactly what they promised.

    Verified customer · Redmond ·

  • BRBlake R.
    5 out of 5 stars

    Well documented

    Chain-of-custody numbers, lab accreditation details, clean photos. Everything an inspector would ask for.

    Verified customer · Corvallis ·

  • SISandra I.
    5 out of 5 stars

    The second opinion was right

    Another company gave me a verbal probably fine. These folks actually tested it and put it in writing.

    Verified customer · Fresno ·

  • HMHugo M.
    5 out of 5 stars

    Fair and fast

    Free phone quote in two minutes and the coupon showed up on the invoice without a reminder.

    Verified customer · Bakersfield ·

  • KLKatie L.
    5 out of 5 stars

    1941 Tudor

    Plaster, linoleum and duct tape all sampled. Great explanation of which ones actually mattered.

    Verified customer · Mesa ·

  • RPRavi P.
    5 out of 5 stars

    Commercial tenant improvement

    We needed a testing scope before TI work started and they scheduled around our business hours.

    Verified customer · Phoenix ·

  • EVElena V.
    5 out of 5 stars

    They followed up after the report

    Someone called to make sure I understood the results and my options. That does not happen anymore.

    Verified customer · Houston ·

  • WAWhitney A.
    5 out of 5 stars

    Made the drive without complaint

    Rural property well east of the metro and they still got out within a day.

    Verified customer · Scottsdale ·

  • DSDiego S.
    5 out of 5 stars

    Safe sampling in an open shop

    They contained the work area so we could keep operating in the rest of the building.

    Verified customer · Sacramento ·

  • PTPaula T.
    5 out of 5 stars

    Great report format

    Summary page up front, detail behind it. My contractor read it in two minutes flat.

    Verified customer · Tempe ·

  • IFIan F.
    5 out of 5 stars

    Rental turnover

    Tested between tenants so we could scrape ceilings legally. Zero delay to the turn.

    Verified customer · Glendale ·

  • NHNadia H.
    5 out of 5 stars

    High-end remodel, careful crew

    They protected finished floors and furniture before anyone asked them to.

    Verified customer · San Antonio ·

  • CDCole D.
    5 out of 5 stars

    Answered every question

    I asked a lot of questions and never once felt rushed or pushed toward extra services.

    Verified customer · Henderson ·

  • RORenee O.
    5 out of 5 stars

    Historic house handled well

    1928 craftsman. They knew exactly which materials from that era warranted sampling.

    Verified customer · Tucson ·

  • VAVictor A.
    5 out of 5 stars

    Simple and quick

    Two samples, one visit, next-day report. Nothing complicated about the process.

    Verified customer · Chandler ·

  • TJTara J.
    5 out of 5 stars

    Adjuster approved it immediately

    The report was accepted with no follow-up requests, which honestly never happens.

    Verified customer · Gilbert ·

  • NGNeil G.
    5 out of 5 stars

    Dependable

    Third time using them across different properties. The quality has been identical every time.

    Verified customer · Peoria ·

  • ABAmara B.
    5 out of 5 stars

    Flip cleared before demo day

    We had two days before demolition. They tested and reported in time to keep the schedule.

    Verified customer · Reno ·

  • SMSean M.
    5 out of 5 stars

    Knowledgeable inspector

    He flagged three materials I never would have noticed and skipped two that did not need testing.

    Verified customer · Bellevue ·

  • LKLeila K.
    5 out of 5 stars

    Condo board documentation

    Everything the building required, delivered digitally the next morning.

    Verified customer · Beaverton ·

  • GWGrace W.
    5 out of 5 stars

    Would recommend to anyone

    Honest quote, careful work, fast lab results, and the coupon made it an easy yes.

    Verified customer · Tacoma ·

  • OHOmar H.
    5 out of 5 stars

    Roof tear-off cleared

    Old built-up roofing felt tested before tear-off. Report was in the roofer's hands the same week.

    Verified customer · Las Vegas ·

  • BRBethany R.
    5 out of 5 stars

    Great communication

    Confirmation text, arrival text, report link. I never had to chase anyone for status.

    Verified customer · Surprise ·

  • JWJamal W.
    5 out of 5 stars

    Apartment portfolio testing

    Sampled four buildings in two days and gave us a single spreadsheet summary by unit.

    Verified customer · Gresham ·

  • CDCynthia D.
    5 out of 5 stars

    Storm damage documentation

    A tropical storm tore open the soffits, and we needed to know what was up there before repairs started.

    Verified customer · Fort Worth ·

  • PSPatrick S.
    5 out of 5 stars

    Good work, tight schedule

    They squeezed us in a day earlier than expected and still did a thorough job.

    Verified customer · Everett ·

  • ANAlicia N.
    5 out of 5 stars

    Clear pricing on the phone

    Told me the number before dispatching anyone, and it never moved.

    Verified customer · Rio Rancho ·

  • DMDerrick M.
    5 out of 5 stars

    Second property, same quality

    Used them on my rental last year and again on my own house. Consistent every time.

    Verified customer · Hillsboro ·

  • SPSimone P.
    5 out of 5 stars

    1972 townhome

    Textured ceiling and vinyl in the same job. Both sampled in one visit, both reported clearly.

    Verified customer · Santa Fe ·

  • WKWesley K.
    5 out of 5 stars

    Barn conversion project

    Unusual structure, and they still identified and sampled everything that mattered.

    Verified customer · Salem ·

  • TBTanya B.
    5 out of 5 stars

    Answered a weekend call

    Left a message Saturday and got a callback within the hour with a Monday morning slot.

    Verified customer · Kirkland ·

  • HLHector L.
    5 out of 5 stars

    Straightforward and safe

    He wetted every sample point and bagged the debris on the spot. Very careful work.

    Verified customer · Renton ·

  • MCMegan C.
    5 out of 5 stars

    Escrow deadline met

    We had four days before closing. Sampled the next morning, report before the deadline.

    Verified customer · Albuquerque ·

  • AFAndre F.
    5 out of 5 stars

    Attic and crawlspace both covered

    One visit, both areas, no extra trip charge for the second access point.

    Verified customer · Olympia ·

  • PVPriscilla V.
    5 out of 5 stars

    Explained our options honestly

    Positive on the mastic. They walked me through encapsulation as an alternative to full removal.

    Verified customer · Richmond ·

  • BTBryan T.
    5 out of 5 stars

    Solid, professional

    Nothing flashy, just competent work and a clean report on time.

    Verified customer · Spokane ·

  • NSNaomi S.
    5 out of 5 stars

    New construction next to an old build

    Tested the original structure before the addition tie-in. Saved us a very bad surprise.

    Verified customer · Lake Oswego ·

  • FOFranklin O.
    5 out of 5 stars

    Farmhouse remodel

    Old plaster and pipe insulation. They understood the era and knew exactly where to look.

    Verified customer · Bend ·

  • KDKrista D.
    5 out of 5 stars

    Fast even out here

    Well north of the metro and they still made a same-week appointment work.

    Verified customer · Vancouver ·

  • ERElliot R.
    5 out of 5 stars

    Thorough walkthrough

    He walked the whole scope with my contractor before deciding what to sample. Very collaborative.

    Verified customer · Reno ·

  • YGYolanda G.
    5 out of 5 stars

    Kept the job moving

    Our crew was stalled for two days until this report came through. Then everything unlocked.

    Verified customer · Redmond ·

Reviews by city

  • Reno · 4
  • Phoenix · 2
  • Houston · 2
  • Scottsdale · 2
  • Sacramento · 2
  • Tempe · 2
  • Glendale · 2
  • San Antonio · 2
  • Henderson · 2
  • Tucson · 2
  • Chandler · 2
  • Gilbert · 2